While talking to my mom last night about her problems with inventory at work, I realized that her company would greatly benefit from operational innovation, or the invention and deployment of entirely new ways of doing work. Their current system does not appear to be working because they always have too much of one thing and not enough of another because it is virtually impossible to predict what people are going to buy this year and how much the company is going to grow.
Although the end results of operational innovation can make a phenomenal difference, the problem to getting there. Everyone is busy with their own work and does not often have time to think about such big projects that do not fit into their own job description.
I propose that companies create a position that is primarily responsible for creativity and innovation, including the not so "sexy" aspects of business.
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